Policy, Terms & Conditions

Payment Schedules / Arrangements: Payments schedules are all outlined in the service description. Please click PDF below to see the specific payment options pertaining to each individual service rendered. Payment schedules are all done via automatic withdrawal from the card of your choice. Payment due dates are decided by the company.

​

Terms  For Cancellation / Termination: The client understands that upon entering this service contract Event Planner is committing time and resources to this event and thus cancellation would result in lost income and lost
business opportunities in an amount difficult to precisely calculate. Therefore, the following cancellation limitations will apply. Third-party referral partners are subject to Third-party referral partner contract agreements and are not
subject to the following policies. If the Client requests cancellation of this contract 90 days or more before the event, the Client shall receive a partial refund for payments already rendered. If the client requests cancellation 45-89 days before the event, (25%) of the contract total will be owed to DBM Creators. If the client requests cancellation 31-44 days before the event, (50%) of the contract total will be owed. After 30 days in advance of the event, DBM Creators shall be entitled to (100%) of the contract total. 

​

Security: We take precautions to protect your information. When you submit sensitive information via the
website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for example,
billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

​

Indemnification Clause: The client agrees to indemnify, defend, hold harmless the DBM Creators and its officers, officials, agents, and employees (hereinafter referred to as “Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including reasonable court costs, attorneys’ fees, and costs of claim processing, investigation and litigation (hereinafter referred to as “Claims”) for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused in whole or part, by any acts or omissions of client or any of its owners, officers, directors, agents, employees or
subcontractors. The indemnity includes any claim arising (without limitation) claims involving bodily injury of any person (including death) or property damage. The indemnity also includes any claim or amount arising out of federal, state, or local law, statute, ordinance, rule, regulation or court decree. It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee, be indemnified by the client from and against any and all claims. It is agreed that the client will be responsible for primary loss investigation, defense, and judgment costs where this indemnification is applicable. In consideration of permission to hold an event, the client agrees to waive all rights of subrogation against DBM Creators, its officers, officials, agents and employees for losses arising out of or resulting from the event.

​

Photo Release Clause: I hereby waive any right to inspect or approve any final product using my Likeness. I hereby release and discharge DBM Creators from any and all actions, claims, and demands of any nature that I may have at any time now or in the future arising out of or related to the rights granted above or my Likeness.

​

Force Majeure: Event of Force Majeure.  Except with respect to the payment of money due, neither party shall be responsible or liable to the other hereunder for the failure or delay in the performance of this Agreement due to any civil unrest, war, fire, earthquake, hurricane, accident, or other casualties, or any labor disturbance or act of God or the public enemy, or any other contingency beyond the party’s reasonable control. In the event of the applicability of this Section, the party failing or delaying performance shall use its commercially reasonable efforts to eliminate, cure and overcome any of such causes and resume the performance of its obligations. Upon the occurrence of an event of force majeure, the party failing or delaying performance shall promptly notify the other party, in writing, setting forth the nature of the occurrence, its expected duration and how such party’s performance is affected. The failing or delaying party shall resume performance of its obligations hereunder as soon as practicable after the force majeure event ceases.

​

Service Boundaries: Service hours will be detailed on an individual basis. All set with understanding and confirmed via phone call or email through and with DBM. Each event being individual is subject to specific and varying access points of communication. Emails and phone calls received within business hours are subject to a 48-hour response time.

 

Uninterrupted Use:  Properties and buildings sell all the time, and they’ll sell fast if there’s potential for profit! Outdoor wedding venues might plan landscape work that ends up behind schedule or the church might be renovating its basement. In the event of unplanned renovations occurring, it would not be a pleasing, or safe, experience to attempt to use the space anyways.

​

*Please be advised last-minute adjustments of any kind might result in an additional charge or simple referral.

 

FOR RENTALS ONLY: 

Each piece comes with delivery, set up and the breakdown, and pick up. A 50% deposit on rentals is due at the time of booking and the balance is due 14 days prior to your event.  If your event is less than 30 days of rental the full payment is due upon booking.